Confessions of an Afterpay Junkie

Dear Barefoot,

As someone who fell down the Afterpay rabbit hole and got stuck in a cycle for three years, I completely agree with what you are saying. I added up every single purchase I had made and found I had spent a disgusting $19,338.39 since April 2016! Seeing that figure was both humiliating and eye-opening. I realised I have a problem, so I have sent Afterpay an email to block any further transactions and to close my account when the current orders are paid off. I am gutted and ashamed that I have thrown away so much money ‒ I look around and cannot even tell you where it went. Afterpay is toxic.

Anna

Hi Anna,

Let’s look at the bright side: at least you didn’t do use a credit card.

I deal with shopaholics all the time, and their biggest bill is interest to the bank. However, what it sounds like you’re saying is that AfterPay got you into a merry-go-round of misery. At least you didn’t graduate from the weed to the heroin.

As I’ve said before, maybe in the future we’ll have before-and-after photos like they do with meth heads:

Before: This is excited Anna, aged 23, buying the cutest diamante collar for her pet pug on Afterpay.

After: This is agitated Anna, aged 24, buying dog food (for herself) with a Nimble loan.

Look, you’re never going to win if you don’t learn to stand on your own two feet and pay your own way. So good on you for getting clean!

Scott

Am I a Financial Drug Dealer?

Hi Scott,

I run a small online business with my wife. While I do not use Afterpay myself, we do offer it as a payment option for our customers. Does this make us financial ‘drug dealers’? I admit it makes me uneasy, but it has boosted our sales and I am afraid customers would turn to a competitor if we did not offer it. What would you say to merchants like us who feel stuck in the middle?

Pete

Hi Pete,

You’re right, there is a financial drug dealer here ‒ but it’s not you ‒ it’s Afterpay.

Founder Anthony Eisen told me over lunch that, after Google, Afterpay is now the biggest referrer of leads to retailers in Australia. And as a result they’ve now got a lot of retailers hooked on their drug: millions of shopping-happy millennials.

You’re currently paying Afterpay a percentage of each sale. Well, tech companies have learned a trick from drug dealers, and they have a track record of jacking up their prices once the addiction takes hold, to capture more of your margin. Google did it. Facebook did it.

Will Afterpay do it? Time will tell.

Yet one thing you should be very clear on: they are not your friend.

Scott

Are Charities Ripping Us Off?

Hi Barefoot,

Do you know of any charities which do not have highly paid CEOs and numerous other well-paid staff? l would like to make a donation to charities where all the money goes to the people who need it, rather than paying managers and having only the leftovers go to actual charity. What’s your advice?

Ruby

Hi Ruby,

You need to think of it like you’re making an investment, because that’s essentially what it is.

(Instead of generating a positive financial return, you’re hopefully generating a better world.)

And when it comes to investing I’ve never once said: “I only invest in companies where the CEO and the management are paid peanuts!”

Still, while there are 2,500 companies to invest in on the stock market ... there are 56,000 registered Aussie charities! So there’s a lot of charity chaff to wade through. Here’s how I went about it when I chose a charity to support:

First, I focused my efforts on one area I was really passionate about, rather than spraying it around. For me, that was supporting people in financial hardship. For you, it will be something else. What matters is that it matters deeply to you.

Second, I researched the programs in that sector that were getting cut-through. Before I made my ‘investment’, I read through their annual reports and interviewed the senior managers: Were they switched on? Did they have a compelling vision? Did I honestly believe they had the chops to achieve their vision?

Finally, after making my ‘investment’, I have continued actively monitoring their progress, just like I do with my portfolio of shares. And I can tell you that the kick I get from supporting great people doing amazing things has been just as rewarding as my portfolio.

Scott