ING Totally Sucks!

Hi Scott,
 
Let me count the ways that ING sucks. Their customer service absolutely sucks. Their security sucks (a four-digit passcode, really?), and now they are dropping their international ATM rebate, which TOTALLY sucks because I’m heading overseas soon. Are you still in the ‘orange army’ or, like me, do you think it sucks too much?
 
Angela
 
Hi Angela,
 
So I had my own sucky experience with ING a while back.
 
They called my wife about suspicious transactions on our account.  
 
It turned out the suspicious transactions in question were actually payments we received.
 
Odd, right?
 
Yet it gets odder.
 
The dude from ING kept asking what the payments were related to, and my wife answered that she honestly had no idea. Then I remembered I’d sold some sheep troughs on eBay, and that was the transaction in question. It was all very … sheepy.
 
So what do I think of ING?
 
Well, these days ING is a lot like U2. The Joshua Tree was an awesome album, edgy and original … but now they’re just a little bit same, same, lame. There are better accounts on offer. 
 
Still, their online saver is currently paying 5.25%, and they don’t charge transaction fees. And as for them ditching the foreign ATMs, well, I’m as likely to use that as I am to listen to All That You Can’t Leave Behind.

Scott.

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