Banking

Westpac Jackpot!

Dear Scott I just wanted to say thank you! I received a letter from Westpac today to say that in response to my ‘query’ they have cancelled my credit card repayment insurance and refunded $1,100 in premiums paid over the past four years. Woohoo! One giant leap towards paying off...

Banking

St George Bank Swanns Around

Hi Scott, I am having all sorts of problems trying to cancel the credit card insurance that was added to my St George credit card when I first took it out. I was told that, as I was a single mum, I would not get the card without it. It...

Insurance

Do I Need Renters Insurance?

Hi Scott, I am a renter, and recently my new property agent mentioned contents insurance. I understand that the building is covered by the landlord, but I have never bothered with contents insurance before. I just had a quick google and it is a minefield! There is ‘contents insurance’, then...

Insurance

Southern Cross Travel Insurance

Hi Scott, This question is for my brother. After being diagnosed with serious bone cancer in March 2017, he proceeded to apply to his travel insurer — Southern Cross Travel — for a refund on his overseas trip, planned for April 2017. But Southern Cross have refused to pay up...